As I transit at Bangkok to go to Chiang Rai, I had a transfer time of approximately 4 hrs, longer than the total of my flight times. I wondered if there were better flight timings available, but reckoned that the travel agency has done its due diligience that we reached Chiang Rai in an effective manner. Nevertheless, I took on the task of analysing how this airport has fared in terms of planning and design. A 4 hours' wait at this airport and I came up with 4 main observations
BKK's airport consist of 1 huge terminal. It operates in a centralised concept and does not have several terminals, unlike airports similar to its size. Adv: Savings in resources, as resources are optimally managed within 1 terminal instead of several. Disadv: The control & deployment of resources can be slow, as walking distances become significant as the size of the terminal increases. I remembered the length of endless travellators within the terminal.
BKK's airport terminal hosts both international and domestic flights. Adv: Passengers save time in transiting between such flights. The Minimum Connecting Time (MCT) between international and domestic flights can be significantly reduced, as passengers do not need to exit from the terminal. Disadv: This increases the size of the terminal & decreases the amount of aircraft access of the terminal, as compared to having separate terminals.
BKK's airport has a separate level for departure and arrival passengers. Adv: Passengers do not mingle with one another, hence improving security. Disadv: More space is required within the terminal to create the distinction between arriving and departing passengers
BKK's domestic airport's retail facilities operate in a Central Hub Concept. Adv: All shops and eateries are located in 1 place, increasing the passengers' convenience. Disadv: Non-aeronautical revenue is not maximised, especially since the terminal operates in a pier configuration.
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